Drivers Voice Frustrations At Being Mistaken For Uber

SAN FRANCISCO (CBS SF) – Drivers in the Bay Area, New York and other big cities say they are increasingly experiencing unwanted passengers climbing in the back seat of their cars.

Dozens of people have taken to social media to complain about total strangers assuming that they were working for the San Francisco-based cab-alternative. The system, which operates in 44 countries, requires drivers to create an account with payment info before they can hail a ride using the company’s app.

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Some drivers say Uber users have mistaken them more than once for their ride.

Based on Tweets, Prius and SUV drivers appear to be the primary victims of the confusion.

Some say the mistaken identity is a particular issue when operating late at night when people have been drinking. The company says real drivers undergo a background check, which includes a criminal records screening.

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