ConsumerWatch

Nail Salon

Bay Area Customers Applaud Healthy Nail Salons

A growing number of nail salons in the Bay Area are adopting healthier products and practices intended to protect customers and workers.

03/19/2015

(CBS SF)

Tax Forms For 4,500 Covered California Enrollees Still Missing, Weeks Before Deadline

Last month, KPIX 5 reported on the problems Covered California has had issuing tax forms to people who bought insurance on the state-run exchange. Now, tax forms for thousands of customers are still missing.

03/06/2015

Makenzie Vasquez, a former Everest College student, is among the "Corinthian 15" refusing to pay student loans. (CBS)

Corinthian College Student With $30,000 In Loans Refuses To Pay, Takes Part In Debt Strike

Makenzie Vasquez never thought she would still be wearing a waitress uniform, two years after she enrolled to become a medical assistant.

03/03/2015

Medicine

Consumers Paying More For Prescription Drugs As More Insurers Drop Copays

The price of prescription drugs has been skyrocketing, but until now most people haven’t noticed because they were only responsible for the copay. Consumers could soon pay the difference, as copays become a thing of the past.

02/18/2015

A T-Mobile store in Glendale, California, on August 1, 2014. (Robyn Beck/AFP/Getty Images)

Unauthorized Charges On Cell Phone Bills Prove Difficult To Reverse

Finding an unauthorized charge on your phone bill is easy – all you have to do is scan the bill. But some Sprint customers say getting those charges to stop is almost impossible, even after bringing them to Sprint’s attention.

02/17/2015

(CBS SF)

Covered California Sends Out Nearly 100,000 Tax Forms Containing Errors, Others Deal With Missing Forms

Tens of thousands of people who buy their health insurance through Covered California will get an unpleasant surprise when they file taxes this year.

02/13/2015

(NORBERT MILLAUER/AFP/Getty Images)

Startups Challenge Traditional Flower Delivery Services For Valentine’s Day

Valentine’s Day is right around the corner and there’s a new crop of flower companies vying for your order. Each say they offer better service and better prices than the big online flower delivery companies by cutting out the middlemen.

02/11/2015

(credit: Thinkstock)

Credit Freeze: The Best Way To Prevent Identity Thieves From Opening Credit In Your, Or Your Child’s Name

It’s called a credit freeze or security freeze and it’s the number one tool to prevent crooks from opening a credit account in your — or your child’s — name. Trouble is, not many people are using it.

02/04/2015

Baggage Claim

TSA Making Changes On How It Searches Luggage With ‘TSA Cares’ Program

The Transportation Security Administration will make chances about how it searches passengers’ luggage, following a KPIX 5 investigation.

02/03/2015

ATM money

Specialty Consumer Reports You May Not Know About

SAN FRANCISCO (CBS SF) — You’ve heard of your credit report, but a Call Kurtis Investigation has learned there are dozens of reports about you, you probably don’t know about. A couple from Antelope didn’t […]

02/02/2015

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