ConsumerWatch

Mail from the EDD with a claimant's social security number on it. (CBS)

State Employment Development Dept. Puts Millions Of Californians At Risk For Identity Theft

ConsumerWatch reporter Julie Watts discovered that one state agency is putting millions of social security numbers at risk despite state laws intended to protect it.

07/07/2015

Chevron refinery in Richmond. (Justin Sullivan/Getty Images)

Consumer Group Accuses Oil Refineries Of Manipulating Gas Prices Higher, Urges Investigation

A consumer group is calling on the state attorney general to investigate what it calls a gouging of customers at the gas pump.

06/30/2015

Aerial view of collapsed balcony in Berkeley that killed 5. (CBS)

Building Inspectors Extra Busy After Deadly Berkeley Deck Collapse

Building inspectors are extra busy following a deadly deck collapse in Berkeley that sent 13 people plunging to the ground.

06/18/2015

Kathy Nixon's puppy Copper died just six days after bringing home from a seller on Craigslist. (Courtesy: Kathy Nixon)

California Dog Buyers Have Rights, But Only If They Buy From A ‘Breeder’

If you buy a dog from a breeder in California, you may have rights if the dog becomes sick in the first 15-days.

06/02/2015

(CBS)

California Man’s Tax Refund Garnished Over Parking Ticket For Someone Else’s Car

A California man’s state tax refund was heavily garnished over a parking ticket from a city he’s never been to, for a car he’s never owned.

05/14/2015

A screenshot of the Starbucks mobile app. (CBS)

Starbucks Auto Reload Accounts Become Target For Hackers, Bank Accounts Drained

One in six Starbucks customers now use mobile pay, many with auto-reload linked to their bank account, which automatically replenishes their Starbucks funds, when they get low. But hackers have managed to drain some customer’s account balances, and worse.

05/13/2015

An Xfinity home router interface. (CBS)

Internet Users Unknowingly Connect To Xfinity Public Wi-Fi, Become Vulnerable To Hackers

KPIX 5 ConsumerWatch reporter Julie Watts discovered that Xfinity public WiFi may automatically connect you to its public network without your knowledge, even at home.

05/11/2015

(CBS)

1 In 3 Private Health Insurance Customers Receive Surprise Medical Bills

One in three Americans with private health insurance has been hit with a surprise medical bill, according to a new survey by Consumers Union. The study of 2,200 individuals also found consumers overall are confused when it comes to how to fight a surprise bill.

05/11/2015

(Getty Images)

Couple Shocked By $555 Bill For 45 Gigs Of Data They Say They Didn’t Use

A lot of us are uploading, downloading and playing games, racking up a ton of data usage. But $555 in a single month? One local couple says it isn’t possible.

05/08/2015

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Bay Area D.R. Horton Homebuyers Accuse Builder Of Stalling Repairs

When you spend three quarters of a million dollars on a newly built home, you expect it to be picture-perfect. But some things you’re not going to notice until you move in. Even the problems you do notice may turn into a real headache to fix.

05/08/2015

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