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ConsumerWatch

A UPS driver delivers a package in San Francisco. (Justin Sullivan/Getty Images)

ConsumerWatch: UPS Customer Caught Off Guard By ‘Insurance’ Claim Denial

Byron Gee of San Francisco thought he did everything right when he recently shipped two headlights cross-country via UPS. The San Francisco chef re-packaged the headlights in their original boxes and added extra newspaper for cushioning. He made sure there was foam covering the edges of the headlights so they wouldn’t scratch. And when the clerk at his local UPS store asked him if he wanted to pay extra for “insurance,” Gee said “yes.”

2013/06/11

(credit: Thinkstock)

ConsumerWatch: Car Seats Often Used Improperly

Selecting and installing a car seat can be a surprising challenge for many new parents. Before heading home from the hospital with their newborn, most hospitals require new parents to prove they have a car seat.

2013/06/07

Examination in a doctor's office. (Joe Raedle/Getty Images)

ConsumerWatch: Medical Identity Theft

When most people think of identity theft, they might worry about the impact to their credit. There is another concern when your personal identification information gets stolen… medical identity theft.

2013/06/07

(CBS)

ConsumerWatch: Programs Aim To Find Summer Jobs For Bay Area Youth

While the youth unemployment rate is around 17 percent, there are some programs in the Bay Area helping young people get a job this summer.

2013/06/05

Brentwood teens wait to board a party bus for prom. (CBS)

ConsumerWatch: Prom Ruined By Party Bus Problems

It was a ride to prom the CHP told KPIX 5 never should have happened. Brentwood high school senior Derrick Bella and nearly fifty of his friends rented a party bus from Starlight Party Bus Rentals to shuttle them to senior prom in San Francisco.

2013/06/05

(CBS)

ConsumerWatch: California’s Health Care Exchange Explained

California is getting an early look at how President Barack Obama’s health care reform measure will work. The Golden State was the first in the nation to set up a health insurance exchange.

2013/05/30

A man uses two smartphones. (Indranil Mukherjee/AFP/Getty Images)

ConsumerWatch: ‘Spoofing’ Of Phone Numbers On The Rise

In a crime known as “spoofing,” an increasing number of crooks and con artists are passing off other people’s phone numbers as their own to help them pull off scams.

2013/05/29

Raw sewage oozes onto the sidewalk in San Francisco's Noe Valley.

ConsumerWatch: Raw Sewage Leak Plagues SF Noe Valley Residents

It has been a bit stinky in one Bay Area neighborhood. For six months residents in San Francisco’s Noe Valley have been walking through a sewer leak at the corner of 22nd and Hoffman.

2013/05/27

Flightcar's SFO location. (CBS)

ConsumerWatch: Startup Lets SFO Travelers Rent Out Cars While On Vacation

SAN FRANCISCO (KPIX 5) – Car sharing has arrived at San Francisco International Airport, and so far more than 650 travelers have tried it out. Flightcar started up operations a few months ago in a […]

2013/05/23

A group of newborns. (Getty Images/Waltraud Grubitzch/DPA)

ConsumerWatch: Innovative Products Making Life Easier For New Parents

From snot suckers to teething necklaces, consumers are singing the praises of cool new baby products that make the early years easier. Products their mothers wish they’d had!

2013/05/17

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