ConsumerWatch

(Photo by Michael Brown/Getty Images)

Subscribers Warned Of Massive ‘Renewal’ Bills From Third Party Companies

Consumer advocates are advising newspaper and magazine subscribers to disregard official-looking renewal notices from unauthorized billing companies. The third-party companies usually charge well above the publisher’s regular price for a subscription renewal.

09/29/2014

Ingrid Robinson (CBS)

Bay Area Woman Exposes Massive Fraud At Investment Firm, Leading To Conviction Of Company Execs

A Bay Area woman is getting credit for taking down an investment company that scammed thousands of investors out of millions of dollars.

09/22/2014

Medi-cal

Advocates Sue State Over Massive Medi-Cal Backlog, Low-Income Residents Waiting Months

Advocates have filed suit against the state, saying hundreds of thousands of low-income Californians are being denied medical care because of a huge backlog of Medi-Cal applications.

09/19/2014

In this composite image provided by NASA, Hurricane Iselle (L) is followed by Hurricane Julio as they approach Hawaii from the east in early August, 2014. (NASA/Jeff Schmaltz/LANCE/EOSDIS Rapid Response via Getty Images)

Hawaii Shoppers Deal With Apparent Price Gouging In Wake Of Hurricane Iselle

As Hurricane Iselle left significant damage in parts of Hawaii, people shopping for supplies in the wake of the storm are getting a dose of sticker shock.

08/09/2014

Dog Park Closed After Pet Diagnosed With A Virus

Bay Area Pet Owners Get New Alternative To Kennels With AirBnB-Like Service

Vacationing pet owners in the Bay Area now have a new alternative to parking their pooch at a kennel with what some are calling an AirBnB for pets.

07/28/2014

Instead of using plastic bottles, Boxed Water is Better is packaged in a paper carton. (CBS)

Move Over Bottles, Water Packaged In Boxes Is Eco-Friendly Alternative

Over growing environmental concerns, bottled water is receiving a bad rap. A company based in the Midwest is selling an alternative that claims to be more eco-friendly: water in a box.

07/18/2014

Restaurant Calorie Information Makes a Difference to Diners

Restaurant Calorie Information Makes A Difference To Diners

A first-of-its kind study by the Centers for Disease Control finds that six-out-of-ten diners who are aware of calorie counts take them into consideration when placing their order.

07/11/2014

(CBS SF)

Bay Area Family Satisfied With Covered California, Location May Play Role

For months, KPIX 5 ConsumerWatch has investigated dozens of complaints from people on Covered California. A Contra Costa County family describes their positive experience on the insurance exchange.

07/09/2014

(CBS SF)

Covered California May Not Keep Track Of Complaints From Consumers

The exchange has insisted it is working to fix problems, but KPIX 5 ConsumerWatch has found that Covered California may not even realize the scope of what needs to be fixed since the agency isn’t actually tracking complaints.

07/02/2014

(CBS SF)

State Investigating Flawed Covered California Doctor Lists From Insurers

For months, KPIX 5 ConsumerWatch has been investigating consumer complaints about Covered California insurance policies. The months long investigation uncovered everything from too few doctors to complaints of insurance bait and switch.

06/24/2014

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