ConsumerWatch

Chevron refinery in Richmond. (Justin Sullivan/Getty Images)

Consumer Group Accuses Oil Refineries Of Manipulating Gas Prices Higher, Urges Investigation

A consumer group is calling on the state attorney general to investigate what it calls a gouging of customers at the gas pump.

06/30/2015

Aerial view of collapsed balcony in Berkeley that killed 5. (CBS)

Building Inspectors Extra Busy After Deadly Berkeley Deck Collapse

Building inspectors are extra busy following a deadly deck collapse in Berkeley that sent 13 people plunging to the ground.

06/18/2015

Kathy Nixon's puppy Copper died just six days after bringing home from a seller on Craigslist. (Courtesy: Kathy Nixon)

California Dog Buyers Have Rights, But Only If They Buy From A ‘Breeder’

If you buy a dog from a breeder in California, you may have rights if the dog becomes sick in the first 15-days.

06/02/2015

(CBS)

California Man’s Tax Refund Garnished Over Parking Ticket For Someone Else’s Car

A California man’s state tax refund was heavily garnished over a parking ticket from a city he’s never been to, for a car he’s never owned.

05/14/2015

A screenshot of the Starbucks mobile app. (CBS)

Starbucks Auto Reload Accounts Become Target For Hackers, Bank Accounts Drained

One in six Starbucks customers now use mobile pay, many with auto-reload linked to their bank account, which automatically replenishes their Starbucks funds, when they get low. But hackers have managed to drain some customer’s account balances, and worse.

05/13/2015

An Xfinity home router interface. (CBS)

Internet Users Unknowingly Connect To Xfinity Public Wi-Fi, Become Vulnerable To Hackers

KPIX 5 ConsumerWatch reporter Julie Watts discovered that Xfinity public WiFi may automatically connect you to its public network without your knowledge, even at home.

05/11/2015

(CBS)

1 In 3 Private Health Insurance Customers Receive Surprise Medical Bills

One in three Americans with private health insurance has been hit with a surprise medical bill, according to a new survey by Consumers Union. The study of 2,200 individuals also found consumers overall are confused when it comes to how to fight a surprise bill.

05/11/2015

(Getty Images)

Couple Shocked By $555 Bill For 45 Gigs Of Data They Say They Didn’t Use

A lot of us are uploading, downloading and playing games, racking up a ton of data usage. But $555 in a single month? One local couple says it isn’t possible.

05/08/2015

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Bay Area D.R. Horton Homebuyers Accuse Builder Of Stalling Repairs

When you spend three quarters of a million dollars on a newly built home, you expect it to be picture-perfect. But some things you’re not going to notice until you move in. Even the problems you do notice may turn into a real headache to fix.

05/08/2015

App therapy is a growing field with at least half a dozen sites. (CBS SF)

Stressed Out? These 3 Apps Can Help Calm Nerves

A growing number of websites and apps are now offering help with stress, anxiety and other common mental health issues.

05/05/2015

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