ConsumerWatch

Medicine

Consumers Paying More For Prescription Drugs As More Insurers Drop Copays

The price of prescription drugs has been skyrocketing, but until now most people haven’t noticed because they were only responsible for the copay. Consumers could soon pay the difference, as copays become a thing of the past.

02/18/2015

A T-Mobile store in Glendale, California, on August 1, 2014. (Robyn Beck/AFP/Getty Images)

Unauthorized Charges On Cell Phone Bills Prove Difficult To Reverse

Finding an unauthorized charge on your phone bill is easy – all you have to do is scan the bill. But some Sprint customers say getting those charges to stop is almost impossible, even after bringing them to Sprint’s attention.

02/17/2015

(CBS SF)

Covered California Sends Out Nearly 100,000 Tax Forms Containing Errors, Others Deal With Missing Forms

Tens of thousands of people who buy their health insurance through Covered California will get an unpleasant surprise when they file taxes this year.

02/13/2015

(NORBERT MILLAUER/AFP/Getty Images)

Startups Challenge Traditional Flower Delivery Services For Valentine’s Day

Valentine’s Day is right around the corner and there’s a new crop of flower companies vying for your order. Each say they offer better service and better prices than the big online flower delivery companies by cutting out the middlemen.

02/11/2015

(credit: Thinkstock)

Credit Freeze: The Best Way To Prevent Identity Thieves From Opening Credit In Your, Or Your Child’s Name

It’s called a credit freeze or security freeze and it’s the number one tool to prevent crooks from opening a credit account in your — or your child’s — name. Trouble is, not many people are using it.

02/04/2015

Baggage Claim

TSA Making Changes On How It Searches Luggage With ‘TSA Cares’ Program

The Transportation Security Administration will make chances about how it searches passengers’ luggage, following a KPIX 5 investigation.

02/03/2015

ATM money

Specialty Consumer Reports You May Not Know About

SAN FRANCISCO (CBS SF) — You’ve heard of your credit report, but a Call Kurtis Investigation has learned there are dozens of reports about you, you probably don’t know about. A couple from Antelope didn’t […]

02/02/2015

GeriJoy Virtual Pet

ConsumerWatch: Seniors Get Help From Virtual Animated Pets Backed By Human Caregivers

A Bay Area startup has developed an elder-care computer system that features an adorable animated avatar masking a real live human caretaker.

01/30/2015

(Getty Images)

Is Pizza As Bad For Kids As Sugary Drinks?

A new study finds kids and teens are getting more calories from pizza than anything else they eat — besides dessert.

01/19/2015

(CBS)

Santa Cruz Company Says Competitors Are Stealing Their ID, Cold Calling Customers With Bogus Offers

Officials in Santa Clara county say duct cleaning companies using a variety of names are cold-calling homeowners and offering $49 cleanings that turn out to be way more expensive. In addition, officials say, the companies are falsely claiming affiliations with highly-rated businesses in the area.

01/15/2015

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