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ConsumerWatch

In this composite image provided by NASA, Hurricane Iselle (L) is followed by Hurricane Julio as they approach Hawaii from the east in early August, 2014. (NASA/Jeff Schmaltz/LANCE/EOSDIS Rapid Response via Getty Images)

Hawaii Shoppers Deal With Apparent Price Gouging In Wake Of Hurricane Iselle

As Hurricane Iselle left significant damage in parts of Hawaii, people shopping for supplies in the wake of the storm are getting a dose of sticker shock.

08/09/2014

Dog Park Closed After Pet Diagnosed With A Virus

Bay Area Pet Owners Get New Alternative To Kennels With AirBnB-Like Service

Vacationing pet owners in the Bay Area now have a new alternative to parking their pooch at a kennel with what some are calling an AirBnB for pets.

07/28/2014

Instead of using plastic bottles, Boxed Water is Better is packaged in a paper carton. (CBS)

Move Over Bottles, Water Packaged In Boxes Is Eco-Friendly Alternative

Over growing environmental concerns, bottled water is receiving a bad rap. A company based in the Midwest is selling an alternative that claims to be more eco-friendly: water in a box.

07/18/2014

Restaurant Calorie Information Makes a Difference to Diners

Restaurant Calorie Information Makes A Difference To Diners

A first-of-its kind study by the Centers for Disease Control finds that six-out-of-ten diners who are aware of calorie counts take them into consideration when placing their order.

07/11/2014

(CBS SF)

Bay Area Family Satisfied With Covered California, Location May Play Role

For months, KPIX 5 ConsumerWatch has investigated dozens of complaints from people on Covered California. A Contra Costa County family describes their positive experience on the insurance exchange.

07/09/2014

(CBS SF)

Covered California May Not Keep Track Of Complaints From Consumers

The exchange has insisted it is working to fix problems, but KPIX 5 ConsumerWatch has found that Covered California may not even realize the scope of what needs to be fixed since the agency isn’t actually tracking complaints.

07/02/2014

(CBS SF)

State Investigating Flawed Covered California Doctor Lists From Insurers

For months, KPIX 5 ConsumerWatch has been investigating consumer complaints about Covered California insurance policies. The months long investigation uncovered everything from too few doctors to complaints of insurance bait and switch.

06/24/2014

(CBS SF)

State Investigating Covered California Insurers After KPIX 5 Reports On Customers Not Finding Doctors

State regulators are investigating whether two large insurance companies, Anthem Blue Cross and Blue Shield of California, may have broken state laws by misleading customers who signed up for their plans through Covered California.

06/20/2014

Home Dining

ConsumerWatch: Startups Let Home Cooks Play Restaurateur

Several new startups are giving home cooks the chance to prove their chops in the kitchen and make a few dollars by hosting meals in their homes.

06/13/2014

(CBS)

Homeowners With Home Equity Lines Of Credit Could Face Ballooning Monthly Payments

Millions of homeowners who took out Home Equity Lines of Credit during the housing boom are facing a looming deadline that could mean much larger monthly payments.

06/09/2014

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