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Covered California

(CBS SF)

Bay Area Family Satisfied With Covered California, Location May Play Role

For months, KPIX 5 ConsumerWatch has investigated dozens of complaints from people on Covered California. A Contra Costa County family describes their positive experience on the insurance exchange.

07/09/2014

(CBS SF)

Covered California May Not Keep Track Of Complaints From Consumers

The exchange has insisted it is working to fix problems, but KPIX 5 ConsumerWatch has found that Covered California may not even realize the scope of what needs to be fixed since the agency isn’t actually tracking complaints.

07/02/2014

(CBS SF)

State Investigating Flawed Covered California Doctor Lists From Insurers

For months, KPIX 5 ConsumerWatch has been investigating consumer complaints about Covered California insurance policies. The months long investigation uncovered everything from too few doctors to complaints of insurance bait and switch.

06/24/2014

(CBS SF)

State Investigating Covered California Insurers After KPIX 5 Reports On Customers Not Finding Doctors

State regulators are investigating whether two large insurance companies, Anthem Blue Cross and Blue Shield of California, may have broken state laws by misleading customers who signed up for their plans through Covered California.

06/20/2014

A healthcare reform specialist helps people select insurance plans at the free Affordable Care Act (ACA) Enrollment Fair at Pasadena City College on November 19, 2013 in Pasadena, California. The event, sponsored by the Chamber of Commerce and the Los Angeles Association of Health Underwriters, offers one-on-one sessions with insurance experts certified by Covered California to help people enroll for healthcare coverage under the ACA. (Photo by David McNew/Getty Images)

Anthem Covered California Customer Unable To Find Nearby Doctor, Said He Was Told To Cancel Plan

For months, KPIX 5 ConsumerWatch has been reporting that many newly-insured consumers on Covered California haven’t been able to find a doctor under their new plans. Now, even insurers are telling some they are out of luck.

05/21/2014

(CBS SF)

Insurer Admits Nearly 1,000 Doctors Wrongly Placed On Covered California Provider List

Two months after KPIX 5 ConsumerWatch first reported about some doctors listed on the Covered California exchange were actually not accepting the plans, insurer Anthem Blue Cross admitted that nearly 1,000 doctors were erroneously listed.

04/21/2014

(CBS SF)

ConsumerWatch: Some Covered California Patients Say They Can’t See A Doctor

While open enrollment for coverage under the Affordable Care Act is closed, many of the newly insured are finding they can’t find doctors, landing them into a state described as “medical homelessness.”

04/18/2014

(CBS SF)

California Health Care Enrollment Exceeds Expectations

A late surge of sign-ups pushed California’s health insurance exchange nearly 100,000 enrollees beyond the original projections of the Obama administration.

04/17/2014

(CBS SF)

Report: State Improved Covered California Enrollment As Process Moved Along

A new report on Covered California’s first enrollment period points out some of the much publicized problems, but also gave the state’s healthcare exchange some positive grades.

04/16/2014

(CBS)

Nonprofit Insurers Lag In Covered California Exchange

Small nonprofits offering insurance plans on California’s health care exchange are lagging well behind major insurers in sign-ups, potentially undermining a key goal of the federal Affordable Care Act, which sought to drive down costs by increasing competition.

04/02/2014

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