Customer Service
About The Bay: Social Media Firms Shun Traditional Business Practices
In the tech world, phones are apparently so totally yesterday’s news. Want proof? Just try calling a social media company and see – or hear – for yourself.
ConsumerWatch: Free Web Service Takes Frustration Out Of Being Put On Hold
A free web service founded two brothers is helping consumers avoid the frustration of being placed on hold for customer service.
Dismal Earnings Report Expected From Los Gatos-Based Netflix
Netflix has learned some hard lessons about customer service and safisfaction as the Los Gatos-based company prepares to release some dismal 3rd quarter earnings.
Breaking News Photos
Weather Photos
Bay To Breakers
Warriors Pride
