Former Employees Say Public Storage Forces Insurance On CustomersJim Casas and Don Tautfest spent a decade managing Public Storage properties and say they were constantly pressured to sell insurance.
Storage Locker Insurance No Guarantee Of Theft CoverageWhen you purchase insurance for your storage locker you might expect you'd be covered if your stuff is stolen. But if the crook steals your lock along with your stuff, you might be wrong.
When Public Storage Is Burglarized, Not All Insurance Is Created EqualThousands of people use public storage to store their belongings. But what happens when there is a burglary?
ConsumerWatch: Are Bay Area Storage Units Safe?How safe are your possessions when you store them in a storage facility? CBS 5 ConsumerWatch went through police statistics in three Bay Area cities to find out.
ConsumerWatch: Ex-Public Storage Employee Talks About InsuranceA CBS 5 ConsumerWatch investigation revealed the insurance that Public Storage employees encourage you to buy when you rent a locker may not provide the coverage you expect. Now we're learning more about that from an insider.
ConsumerWatch: Insurance Issues At Public StorageThousands use Public Storage to store their belongings. But some say when there’s a break-in, even with the insurance that Public Storage recommends, you’re left holding the bag.