ConsumerWatch: Canceled Wedding Costs Woman Thousands

A week after signing a contract to book a wedding, the wedding was called off. When the venue refused to give them any of their money back, an Auburn woman called CBS for help.


Photo Credit: Thinkstock

ConsumerWatch: Can I Get Cash Back On Gift Cards?

California law requires merchants to give cash bank for small amounts left on gift cards. But it appears some retailers are not getting the word.


Visa credit cards

ConsumerWatch: Credit Counseling Firm Refunds Up-Front Fee

An Arizona-based debt reduction firm that charged a Bay Area couple an up-front fee of nearly $1,300 for its services has refunded the money, after a CBS 5 ConsumerWatch volunteer contacted the business.


A deal offered on the Groupon website (

ConsumerWatch: Groupon Offers Settlement On Expired Deals

Groupon has agreed to pay $8.5 million to settle a class-action lawsuit alleging that the expiration dates on Groupon vouchers are illegal in states, such as California, which have strong consumer protection laws.


San Francisco City College (CBS)

City College Of SF Holding Unclaimed Money From Many Former Students

An insert in the San Francisco Examiner Monday listed 35 pages of names, and the amount owed, dating back more than ten years. Some had more than $2,000 headed their way.



ConsumerWatch: Last-Minute Tax Change Could Mean More For Filers

Just days before the tax-filing deadline, the California Franchise Tax Board dropped its campaign to get California homeowners not to deduct part of their property tax bill.


BART station (CBS)

BART To Issue More Than $200K In Long-Term Parking Refunds

Bay Area Rapid Transit customers overcharged for airport and long-term parking will be receiving a portion of $202,000 in refunds, BART officials said Wednesday.


The Countrywide Financial headquarters as seen on July 18, 2008 in Calabasas, California. (David McNew/Getty Images)

450K Homeowners To Receive Refunds From Countrywide Settlement

More than 450,000 homeowners who took out mortgages with Countrywide Financial Corp. will soon receive their slice of a nearly $108 million settlement over claims that the lender overcharged borrowers facing foreclosure.

CBS San Francisco–07/21/2011

diabetes camp

South Bay Camp Closure Leaves Parents Searching For Alternatives

Parents have been left in the lurch following the sudden closure of summer camps run by the San Jose-based Diabetes Society.


A PG&E SmartMeter. (CBS)

Overheated PG&E SmartMeters Overcharging Customers

Some Pacific Gas and Electric Co. SmartMeters can overcharge customers when they become too hot.