No matter how industrious, no small business owner can give equal amounts attention to every facet of their company. The reality is, being responsible for owning, operating and promoting a growing enterprise can make it difficult to maintain a high level of productivity. Consequently, founders should consider outsourcing whenever possible.
Human resource management
As it is time-consuming, costly if done incorrectly and unrelated to the work of growing a company, owners should certainly outsource their human resource management. There are a number of quality, low-cost HR service providers available that can handle all of your payroll, benefits and onboarding needs.
If you are a small business owner considering a possible expansion, you’ll need to perform in-depth market research before opening another retail location. In earlier eras, that would’ve meant spending hours online combing through gigs of economic, geographical and governmental data. Today, owners can outsource all their market research for a very affordable cost.
It’s a good idea for small business owners to outsource their bookkeeping for two key reasons. It saves time and it gives founders the opportunity to benefit from the expertise of financial services professional who can help with everything from optimizing cash flow to reducing costs to avoiding potential choke points.
A recent consumer survey found that, when shopping online, consumers will abandon a sale 87 percent of the time if they encounter even a two-second delay in processing a transaction. For that reason, small business owners should outsource their web design to skilled professionals who know how to eliminate revenue killing glitches.
Even the most dedicated small business owner can’t give every incoming phone call their full attention. Everyday occurrences like meetings, spotty mobile phone reception, and even lunch breaks can keep you from making the kind of meaningful initial contact that can turn a curious consumer into a long-term customer. Thankfully, there are companies that can give your business’s incoming callers the attention they deserve without adding untenable costs to your payroll.
Ruby® Receptionists is the only live remote receptionist service dedicated to creating real, meaningful connections with callers — building trust and helping you win business. Delight your English and Spanish-speaking callers and enjoy a comprehensive suite of features at a fraction of the cost of an onsite receptionist!
For more tips, inspiration and San Francisco small business stories, visit smallbusinesspulse.com.