GUERNEVILLE (CBS SF) – The Sonoma County Sheriff’s Office on Tuesday morning said telephone landlines are not working between Guerneville and Timber Cove.

Callers may not be able to use a landline to reach the sheriff’s office by dialing 911 or the dispatch number (707) 565-2121 for an emergency, according to a Facebook post sent out around 10 a.m.

Callers should use a cellphone to call 911 or visit the nearest sheriff’s office substation to report an emergency.

The sheriff’s office said a telephone company is working to fix the problem, and the public will be notified when phone service is restored.

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