East Bay Paratransit Shaken Up Following KPIX InvestigationAfter a nine-month KPIX 5 investigation revealed major problems with a local paratransit agency, some changes are finally happening.
BART Official Urges Action to Fix Slow East Bay Paratransit ServiceMany with special needs in the Bay Area rely on paratransit buses which are often slow and unreliable. Now one East Bay official is taking action in response to an ongoing KPIX investigation.
Disabled Riders' Families Share Nightmare Stories About East Bay Paratransit ServiceGetting around town is not easy for people with disabilities. Many who are not able to use public transit rely on a private company with a terrible reputation for poor service.
Special-Needs Riders Endure Slow Service On Paratransit VansImagine what it would feel like to sit in a bus for three-plus hours for a 14-mile ride. Then imagine what it's like for a disabled person.